No, please contact a plumber for hot water heater services.

No, please contact a plumber for boiler services.

At Total Comfort, we only service gas- and propane-fired furnaces. If you have an oil furnace, we recommend that you contact your oil company for service.

We are a Premier Lennox Dealer and a Mitsubishi Elite Diamond Contractor.

Your equipment's air filters should be replaced every 1-3 months, depending on usage. This is vital to the performance of your HVAC systems and your indoor air quality. Check your filter on a regular basis to determine if it’s dirty and if it is, change it.

Reasons for low airflow in your HVAC system may include lack of airflow, refrigerant, dirty air filter, or damaged ducts.

Your HVAC system should be serviced before the beginning of each heating and cooling season. Your air conditioner should have regular maintenance at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance at the end of summer or beginning of fall.

No, the cost of a routine maintenance call is determined by the number of systems in your home. Please contact us to request our annual maintenance pricing.

It is likely either low on refrigerant or low on airflow. As a homeowner, replace your filter and allow the unit to thaw out. If the problem reoccurs, call to schedule service on your cooling system. We recommend annual maintenance to keep your HVAC system in peak operating conditions.

Nothing is truly wrong with your heating unit. What appears to be smoke is actually steam from the outdoor coil after it completes a defrost cycle. After extended run times, the outdoor unit will start to build frost or ice on the coil. The system is designed to go into defrost mode when necessary to clear the ice away and keep the efficiency level up.

Usually, the answer is yes. There are many reasons why you should replace both the outdoor and indoor units simultaneously. First off, A/C and heat pump outdoor units are manufactured to work with a matched indoor unit. When you mix and match units, it can result in reduced efficiency and performance. If you bought your indoor and outdoor units at the same time, your indoor unit will probably be approaching the end of its life at the same time as the outdoor unit. By not replacing the indoor unit at the same time, you’re probably delaying the inevitable and likely paying higher energy bills at the same time.

By purchasing indoor and outdoor units at the same time, you’ll get a warranty covering the whole system. This means you won’t have to cover the full cost of any needed repairs to your unit during the warranty period.

Total Comfort participates in the CT Green Bank Smart-E Loan program. For customers who qualify, we offer a variety of plans that allow you to take care of your home comfort now and pay for it later.

Thanks to the IRA, if you made or are planning to make certain qualified energy-efficient home improvements after January 1, 2023, you may qualify for a tax credit from the IRS.

For heat pump and heat pump water heater projects, the tax credit amount is 30% of the total project cost (including equipment and installation), up to a $2,000 maximum.

Tax credits are applied to the tax year you install the heat pump. So, if your heat pump is installed in 2023, you can redeem your credit when you submit your taxes in 2024 for the 2023 tax season.

This tax credit is a part of the Energy Efficient Home Improvement Credit. There is no lifetime dollar limit for this tax credit. You can claim the maximum annual credit each year that you make eligible improvements through the end of 2032. Home improvements that also qualify include home energy audits and qualifying insulation projects.